Honeycomb HealthCheck Services

Today’s world of security and compliance can often present a daunting challenge to even the most talented IT departments. After all, IT teams are focused on providing services to the organization, and in today’s fast-paced and demanding IT infrastructures, this keeps everybody very busy!

Honeycomb’s HealthCheck Services packages are designed to take the load and worry off an IT team when embarking on new or expanded security, compliance and regulatory projects.

HealthCheck Services provide a dedicated and certified Honeycomb engineer to periodically check your in-scope environment, making sure devices are still sending data correctly, new devices are detected and added, old, decommissioned devices are removed from the fold, reports and recipients are up-to-date, and a whole raft of other checks and balances to ensure everything is running smoothly and efficiently.

The HealthCheck service can also give critical advice and guidance when problems, configurations, environment or performance problems are found, many of which could go undetected.

HealthCheck services are designed to fit the needs of your organization, and a number of package types are available:

On-Site HealthCheck

A dedicated certified Honeycomb engineer will visit your site and perform comprehensive checks on your installation and associated environment.

This package is offered as an annual subscription, with the following frequency options:

  • Monthly
  • Quarterly
  • Semi-Annually
  • Annually

Off-Site HealthCheck

This package offers a high-value way of receiving the benefits of HealthCheck Services, with a cost-effective package.

A dedicated certified Honeycomb engineer will access your network via your own VPN or similar remote connection to perform comprehensive checks on your installation and associated environment.

This package is offered as an annual subscription, with the following frequency options:

  • Monthly
  • Quarterly
  • Semi-Annually
  • Annually

Consultancy Services

Honeycomb prides itself on the high-expertise and knowledge of its consultants. Consultants undergo rigorous training and lab-testing to ensure they know, not just the Honeycomb products inside and out, but the technologies that exist in the real-world of IT environments around the world.

Honeycomb Consultancy can be utilised to realize a wide-range of benefits, including: advanced configuration, high-security environments, training, bespoke customization, systems advice and knowledge transfer.

For detailed information on how Honeycomb’s Support, training and consultancy services can help your organization, please contact your local reseller.

Fast-Track PCI

At Honeycomb, we spend a lot of time looking at and becoming familiar with PCI and what PCI QSA auditors look for. After all, we should know – we’re full PCI members and influence the direction of the PCI standard!

The Fast-Track PCI package is designed for organizations that are getting to grips with getting their IT environment properly in order for PCI. This package offers a fixed set of consultancy time from a certified Honeycomb engineer. Your dedicated engineer will not only be certified on Honeycomb products and technologies, but also conversant and expert in how best to setup your IT environment and the Honeycomb system running within it for PCI Compliance.

Training

Honeycomb offers a comprehensive and flexible set of training packages to suit the different needs of organizations and their staff.

This includes training for operational staff, maintenance and administration, management and high-level report and delivery, as well as in-depth ‘deep-dive’ training into advanced configuration, integration, API and plugin development, and much more.

Talk to your local reseller to find out more details about how Honeycomb’s training programmes deliver the expertise you need, in-house.